Terms of Service

The terms and conditions for using Promotics Studio.

Last Updated: July 2026

1. Acceptance of Terms

By accessing or using Promotics Studio ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.

2. Description of Service

Promotics Studio provides a self-hosted online store builder platform. We set up and host your store on our servers, and you manage your products, orders, and customers through our admin panel.

3. Account Registration

To use the Service, you must provide accurate information during the setup process. You are responsible for maintaining the confidentiality of your admin credentials and for all activities that occur under your account.

4. Fees and Payments

Setup Fee

A one-time setup fee of Rs 9,999 is required to launch your store. This covers initial configuration, domain setup, and store customization.

Monthly Hosting Fee

A monthly hosting fee of Rs 500 is charged to keep your store online. This includes server hosting, security updates, maintenance, and future feature updates.

No Transaction Fees

We do not charge any transaction fees on your sales. You keep 100% of your revenue.

Payment

Fees are payable via Easypaisa, JazzCash, or bank transfer. Late payments may result in service suspension.

5. Domain Ownership

You retain full ownership of your domain name at all times. You may point it anywhere, anytime. There is no domain lock-in or transfer restriction. Upon cancellation, the store system and templates remain on our servers to protect our intellectual property.

6. Your Responsibilities

  • You must comply with all applicable laws and regulations
  • You are responsible for the accuracy of your product listings
  • You must not use the Service for illegal or fraudulent activities
  • You must not attempt to hack, abuse, or disrupt the Service
  • You are responsible for fulfilling orders placed on your store

7. Prohibited Content

You may not use the Service to sell or distribute:

  • Illegal goods or services
  • Content that infringes on intellectual property rights
  • Malicious software or harmful content
  • Any content that violates Pakistani law

8. Intellectual Property

The Promotics Studio platform, including its code, design, templates, and branding, is our intellectual property. You are granted a license to use the platform for your store while your account is active. You may not copy, modify, or redistribute the platform code.

9. Limitation of Liability

Promotics Studio is provided "as is" without warranty of any kind. We are not liable for any damages arising from the use or inability to use the Service, including lost profits, data loss, or business interruption. Our total liability is limited to the amount you have paid us in the 12 months preceding the claim.

10. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We reserve the right to perform maintenance that may temporarily affect availability. We will provide notice for scheduled maintenance when possible.

11. Cancellation and Refunds

You may cancel at any time. The setup fee is non-refundable after your store is configured. Monthly hosting fees are non-refundable for the current month. Upon cancellation, your store data is retained for 30 days for you to export, after which it is securely deleted.

12. Changes to Terms

We may update these Terms of Service from time to time. We will notify you of material changes via email or through your admin dashboard. Continued use of the Service after changes constitutes acceptance of the new terms.

13. Governing Law

These terms are governed by the laws of the Islamic Republic of Pakistan. Any disputes shall be resolved through arbitration in accordance with Pakistani law.

14. Contact

For questions about these terms, please contact us: